TERMS OF SALES
These general conditions of sale apply between Noémie Fernandez / Ceithre, owner of the online sales site: www.ceithre.com hereinafter called "Ceithre" and individuals wishing to make a purchase on the site, below referred to as the "Client".
They are called "the parties" in these GTC
Ceithre reserves the right to modify the present general conditions of sale according to the evolution of the law and the jurisprudence in force in France. However, the general conditions of sale will be those applied at the time of the order.
Article 1: object
These general conditions of sale define the contractual relations between the parties and in particular the placing of the order, payment, confirmation of the order and delivery.
The head office :
19C path of the gallows
69490 Pontcharra Sur Turdine
Micro-enterprise n ° SIREN: 851 758 524
Article 2: Product
Ceithre sells handmade jewelry.
Ceithre strives to present photos of the articles which are as faithful as possible, but which remain non-contractual, the nuances of color and the rendering of the materials being able to be different on the screen, according to the lighting or the resolution of the Client screen.
Due to the totally artisanal nature of the jewelry presented in the product catalog, Ceithre cannot guarantee a perfect correspondence between the presentation photograph (as a reminder, not contractual) and the product received.
The Customer confirms having been informed of this particularity in the product sheet.
Article 3: Order
The Customer must provide a valid delivery address - in the event that the address provided does not allow the correct delivery of the order by causing it to be returned, the parcel will be returned to the Customer.
The validation of the order implies unreserved acceptance of the specific conditions of sale specific to each of the products subject to the order (name, price, color, weight, quantity, particularity of the products).
A contract of sale exists between the parties once payment in full has reached the Bank of Ceithre. Once payment has been received, the Customer will receive an order confirmation by email.
If a product is no longer available for sale, Ceithre undertakes to immediately notify the Customer by email, who will be able to request within 7 days, the substitution of the product by another of his choice of equivalent price or to be reimbursed the amount of the price of the missing product.
The Customer is solely responsible for the effective payment of the products purchased and the contact details provided for delivery.
Article 4: Price
The prices listed on the site are in euros including tax. They are not increased by the VAT rate due to the VAT exemption according to article 293 B of the CGI.
Ceithre reserves the right to modify its prices at any time, it being understood that the price appearing on the site on the day of the order will be the only one applicable to the Customer.
Article 5 - Delivery
Items in stock will be dispatched within 1 to 3 working days maximum, postmarked.
However, this deadline is given as an indication and can in no case constitute a commitment on the part of Ceithre if a delay should be expected Ceithre undertakes to notify the Customer by email.
The items will be delivered to the delivery address indicated by the Customer when ordering. It is the responsibility of the Customer to verify that the address mentioned is correct and valid.
Ceithre declines any responsibility related to possible delays, thefts, losses or deterioration of the parcel by La Poste.
Shipping rates are indicated in the basket before validation. It will be enough for the Customer to select his country and region to know the amount.
For information, standard delivery to France is free.
Ceithre cannot be held responsible for any problems with delivery, loss or deterioration of packages, which would be the responsibility of La Poste.
Article 6 - Method of Payment
Payment for Customer purchases on the site is made by bank card via a secure platform, or Paypal.
Article 7: Withdrawal
Custom orders and personalized items, due to their nature, cannot be returned or exchanged.
The other products sold benefit from the “satisfied or refunded” clause in accordance with article L-121-20 of the Consumer Code. In accordance with the law relating to consumption of March 17, 2014, the Customer has a right of withdrawal of 14 days to return the products without having to justify the reason, in accordance with the provisions of articles L 121-16 and following of the code of the consumption.
This period runs from the receipt of the goods.
The Customer returns the products which do not give him satisfaction at his expense, indicating his name, first name, address and the invoice number on his return. All returned items must be in perfect condition and in their original packaging. Any unidentified, used or damaged product cannot be taken back.
The return costs amount to € 2.40 which corresponds to the delivery costs borne by Ceithre during the purchase.
In case of exercise of the withdrawal period, the sums paid after deduction of the return costs and delivery costs paid in addition to the order, will be refunded within 15 days after receipt of the return.
After the period of 14 days, any item delivered will be considered accepted by the customer and cannot be subject to a return.
In accordance with article L 121-20-2 of the consumer code, the right of withdrawal cannot be exercised for any supply of goods made up to the specifications of the Customer or clearly personalized. Consequently, the Customer may not exercise his right of withdrawal for any order for products made at the request of said Customer.
Article 8 - Protection of personal data
The personal information collected from buyers is essential for the processing and routing of orders. They are kept confidential by Ceithre which undertakes not to communicate them to a third party.
Article 9 - Intellectual property
Any reproduction or use without authorization of the texts, comments and photographs used on the site www.ceithre.fr are strictly prohibited.
Article 10: Force majeure
Ceithre cannot, in any case, be held responsible for non-performance, poor performance, or delays in the performance of its contractual obligations, which would be due to the occurrence:
- a case of force majeure recognized by law or the French courts, that is to say one or more unforeseen events, irresistible and beyond the control of Ceithre;
- a fortuitous event; Conventionally constitute fortuitous events, and this, in a nonlimiting manner, an interruption in the supply of energy, an interruption of the electrical or telecommunications network, a strike by EDF staff, the data center or the Parties to the contract, a government or legal restriction ...
In the event that the force majeure, or fortuitous event, has a duration of existence greater than 30 days, this contract may be terminated by the Customer, without prior notification and without compensation.
Article 11 - Disputes
These conditions of sale are subject to French law. Any dispute between Ceithre and the Client will be submitted to the competent court.